Privacy Policy

Responder Pro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services ("Responder Pro" or the "App").
 

By using the App, you agree to the collection and use of information in accordance with this policy.
 

1. Information We Collect

• Personal Information: When you register, we may collect personal details such as your name, email, phone number, photo, and credentials (e.g., security licenses).

• Location Data: We collect real-time geolocation data to support job tracking, incident reporting, and safety features.

• Payment Information: Payment data is processed securely via third-party services (e.g., Stripe). We do not store credit card information.

• Uploaded Files: Images, incident reports, and documents submitted by users are stored securely.

• Device Data: We may collect device identifiers and app usage data to improve performance and security.

2. How We Use Your Information

• To verify users and enable client-agent matching

• To support job tracking and incident reporting

• To process payments and withdrawals

• To send notifications and important account updates

• To improve the safety, reliability, and functionality of the App

3. Sharing of Information

• With clients or agents for service coordination

• With third-party vendors (e.g., payment processors)

• As required by law or to protect rights and safety

4. Data Retention We retain user data as long as needed for business, legal, or operational purposes. Users may request account deletion by contacting us.

5. Security We implement industry-standard security protocols to protect your data. No system is 100% secure, but we take reasonable measures to safeguard information.

6. Your Rights You may request access, correction, or deletion of your personal data by contacting us at info@responderpro.app.

7. Children's Privacy Our App is not intended for users under 18. We do not knowingly collect personal data from minors.

8. Changes to This Policy We may update this Privacy Policy periodically. Changes will be posted in-app and on our website.

9. Contact Us If you have questions about this policy, contact us at: info@responderpro.app